Multi-Room Audio/Video


Performance – We select the best speakers, subwoofers, amplifiers, source equipment, and switchers to deliver the most enjoyable sound quality for any budget.

Accessibility – Whether from in an in-wall touch-panel, iPad or Smart phone we want to provide the simplest and quickest way to select the desired musical content and quickly begin playing in any room.

Transparency – The objective is to hear the music – not see it. We work to place speakers in walls and ceiling in a way that best conceals them in any given room, with equipment hidden in a central equipment closet or tastefully worked into the rooms cabinetry.

Reliability – With every system reliability is a consistent goal – everything must work, all the time – every time.


System Design – Simply asking a few questions of every client helps us best understand where they get most of their music from, that type of music they most often listen to, what rooms are most often used for enjoying music and entertaining, and how they hope to interact with a whole house music system.

Installation – Our installation professionals are industry veterans that specialize not only in the technical wiring aspects of music systems, but also have the construction knowledge to best install in-ceiling and in-wall speakers as well as install equipment racks within high-end cabinetry. We also believe an equal weight on both the functionality of the system as well as the aesthetics of how the installation looks, as one is often the indicator of the quality of the other.

Design – The user-interface is the main form of communication between the user and their system, and is intimately tied to the system programming. The philosophy behind designing our user interfaces is to make them so simple and intuitive to use that no explanation is necessary, and any user can pick up any interface device and instantly know how to use it.

Customer Service – While we try to make our systems as robust as possible, electronic components fail or are accidentally damaged. The key is to troubleshoot and repair any mal-functioning aspects of the system immediately. One of the best and quickest ways we do this is to have remote access to the system where we can re-program and troubleshoot remotely if an onsite tech is not necessary. We also can use this remote access to walk a client through troubleshooting the system themselves if they feel it is the quickest and best way to approach a problem.


Room Aesthetics – With all speakers hidden in the ceiling and walls and equipment worked into existing furniture and storage areas, gorgeous music fills each room without a hint of where it is emanating from.

Entertainment – With the ability to play the same source music in all rooms at the same time, guests can move about a house and hear a continuity of music played throughout the residence.

Customization – Each system is tailor made based off the needs and habits of the end-user. The touch-panel designs are personalized to make the interface as simple or in-depth as desired with the ability to simply turn up the volume at the wall or to open up an iPad app and have control of every room at their finger-tips. We also design the interface to mimic how the individual knows how to interact with their every day music players, whether this is emulating an iPod or having a radio with press and hold presets like in a car. Lastly, since every person listens to music in a different way, whether through their iPod, itunes, cd-player, Internet music streaming service, or turntable we build a system that includes the ability to play music through any and all possible sources desired by the client.

2 Channel Audio


Sound Quality – We know that every customer is looking for that certain something from their music system, and we also know that everyone’s something is different and unique. Finding a manufacturer whose sound signature fits your taste is vital, as equipment’s price and performance is not a guarantee of a good match for your tastes.

Integration – Finding a component that meets your personal criteria is great, but it’s important that it “plays nice” with the rest of the system to deliver its full value. Experiencing a wide spectrum of products and how they work with other system elements and room settings is necessary to lift a good product into a loved addition to your personal system.

Aesthetics – A good system should be a pleasure to own on many levels. While audio performance is usually the most important criterion, if the system is ugly it may not make it into the living room. And if it’s a beautiful addition to your home, then you love it that much more. Loudspeakers, for example, can be focal points in a room. They should be something you like looking at whether or not your system is playing. Why sacrifice the aesthetics.


Product Selection – In a field where “the best” is an entirely subjective term, it’s important to offer choices. We always try to offer multiple options regardless of aural and visual taste, functional needs, and budget. We believe the way to better business is through delighting customers of all sorts. So we cherry pick products from vendors we know and trust to ensure we will always have something to fit your needs.

System Building – Your 2-channel system should deliver more than the sum of its parts. That requires knowledge of a vast array of possible options and the experience to know how they combine. We can also help you with room acoustics to ensure a well-planned system has a great space in which to shine.

Upgrade Ready – Whether you’re on a constant journey to audio utopia or simply looking to see if the latest technology will add to your listening enjoyment, In Tune is here to help. We’re naturally always excited to discover, test, and quite often be the first to offer the next big thing in the Okanagan Valley.


Delight – Music is probably the only luxury that many people say they can’t live without. We never cease to enjoy the reaction from customers on hearing something new in a familiar recording, knowing they can fall in love with their favorite music all over again. Often people had no idea their music could sound so good, even in relatively budget-conscious systems.

Sharing – Great sounding music just begs to be shared with family and friends. A good system not only enables you to introduce them to recordings you love, but it should also give them the ability to find and play pieces they want to share too. Whether it’s streaming everyone’s music collection around the house or integrating control of multiple components into a single remote or touch-panel interface, we can help you share your passion.